Getting naked [electronic resource] : a business fable--about shedding the three fears that sabotage client loyalty / Patrick Lencioni.
Through a story about a management consultant, the author describes the three fears that lead service providers to undermine the trust and loyalty of their customers.
Record details
- ISBN: 9781415965719 (sound recording : OverDrive Audio Book)
- ISBN: 1415965714 (sound recording : OverDrive Audio Book)
- Publisher: [New York] : Books on Tape, 2010.
Content descriptions
General Note: | Downloadable audio file. Title from: Title details screen. Unabridged. Duration: 4:17:15. |
Participant or Performer Note: | Read by Dan Woren. |
System Details Note: | Requires OverDrive Media Console Requires OverDrive Media Console (WMA file size: 61617 KB; MP3 file size: 120615 KB). Mode of access: World Wide Web. |
Search for related items by subject
Subject: | Customer loyalty. Customer relations. |
Genre: | DOWNLOADABLE AUDIOBOOK. Audiobooks. |