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Dealing with the customer from hell : a survival guide
Book
Book
| Call number: | 658.8 BEL | ||||||||
| Publisher: | Toronto : Stoddart, c2000. | ||||||||
| ISBN: | 9780773761032 (pbk.) : | ||||||||
| Phys. Desc.: | 181 p. ; 21 cm. | ||||||||
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3 of 3 copies available at BC Interlibrary Connect.
1 of 1 copy available at Fort Nelson Public Library.
Evergreen : cultivate the enduring customer loyalty that keeps your business thriving
Book
Book
| Call number: | 658.812 FLE | ||||||||
| Publisher: | New York : AMACOM, American Management Association, 2015. | ||||||||
| ISBN: | 9780814434437 | ||||||||
| Phys. Desc.: | xiv, 272 pages ; 24 cm | ||||||||
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4 of 4 copies available at BC Interlibrary Connect.
1 of 1 copy available at Fort Nelson Public Library.
Are your customers being served? how to boost profits by delivering exceptional customer service
E-audiobook
E-audiobook
| Publisher: | [Chichester, England] : Matrix Media, 2007. |
| ISBN: | 9781848390010 (sound recording : OverDrive Audio Book) |
| Electronic resource: | Click to access e-item (Fort Nelson Public Library card required) |
| Electronic resource: | Click to access e-item (Greenwood Public Library card required) |
Getting naked a business fable--about shedding the three fears that sabotage client loyalty
E-audiobook
E-audiobook
| Publisher: | [New York] : Books on Tape, 2010. |
| ISBN: | 9781415965719 (sound recording : OverDrive Audio Book) |
| Electronic resource: | Click to access e-item (Fort Nelson Public Library card required) |
| Electronic resource: | Click to access e-item (Greenwood Public Library card required) |
Customer centric strategy
E-book
E-book
| Publisher: | [Toronto, ON] : eCampusOntario, 2021. |
| Phys. Desc.: | 1 online resource (172 pages) : colour illustrations |
| Electronic resource: | Click to access e-item from BC Open Textbook Project |
| Electronic resource: | Click to access e-item from BC Open Textbook Project |
The challenger customer : selling to the hidden influencer who can multiply your results
E-book
E-book
| Publisher: | New York : Portfolio/Penguin, [2015] |
| ISBN: | 9780698406186 |
| Phys. Desc.: | 1 online resource. |
| Electronic resource: | Click to access e-item (Fort Nelson Public Library card required) |
| Electronic resource: | Click to access e-item (Greenwood Public Library card required) |
The winner's attitude : Change how you deal with difficult people and get the best out of any situation
Book
Book
| Call number: | 658.8 GEE | ||||||||
| Publisher: | New York : McGraw Hill, 2006. | ||||||||
| ISBN: | 9780071467643 : | ||||||||
| Phys. Desc.: | p. ; cm. | ||||||||
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1 of 1 copy available at BC Interlibrary Connect.
1 of 1 copy available at Fort Nelson Public Library.
Customer centric strategy
E-book
E-book
| Publisher: | [Toronto, ON] : eCampusOntario, 2021. |
| Phys. Desc.: | 1 online resource (172 pages) : colour illustrations |
| Electronic resource: | Click to access e-item from BC Open Textbook Project |
| Electronic resource: | Click to access e-item from BC Open Textbook Project |
The challenger customer : selling to the hidden influencer who can multiply your results
E-audiobook
E-audiobook
| Publisher: | [New York] : Penguin Audio, 2015. |
| ISBN: | 9780698411883 |
| Edition: | Unabridged. |
| Phys. Desc.: | 1 online resource (1 sound file (08 hr., 40 min., 47 sec.)) : digital |
| Electronic resource: | Click to access e-item (Fort Nelson Public Library card required) |
| Electronic resource: | Click to access e-item (Greenwood Public Library card required) |
Scaling up excellence : getting to more without settling for less
E-audiobook
E-audiobook
| Publisher: | New York : Books on Tape, 2014. |
| ISBN: | 9780804128049 (electronic audio bk.) |
| Edition: | Unabridged. |
| Phys. Desc.: | 1 online resource (1 sound file (10 hr., 48 min.)) : digital. |
| Electronic resource: | Click to access e-item (Fort Nelson Public Library card required) |
| Electronic resource: | Click to access e-item (Greenwood Public Library card required) |
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